We’re Entrepreneurs and Business Builders, Just Like You

Our Leadership Team

We have a thorough understanding of the dynamic SMB e-commerce landscape, and use that expertise to give our customers a strategic competitive advantage. We love to work with entrepreneurs and help them grow their businesses by improving customer retention. Over the last four years we’ve built our community of SMBs to more than 10,000 strong. We’ve developed our technologies and services as we learned from their needs. We take pride in contributing to our customers success and applying our deep knowledge of best practices to their businesses.

Kevin Dykes

Co-Founder / CEO

Strategy, Product Management, Development Partnerships, Keeping the Wheels on the Bus

Sandy Hathaway

Co-Founder / CMO

Strategy, Customer Experience, Business Growth, Channel Partnerships, Branding, Marketing

Jake Stott

Entrepreneur-In-Residence

E-Commerce Growth Hacker, Retention Strategist, Email Marketing & Retargeting Expert

We’re Hiring!

Email Designers

Work with a broad spectrum of e-commerce brands while doing daily design & production of mobile-friendly email blasts for our customers

Email Designers

Do you have 3+ years of graphic design experience including email campaigns, strong typographic and layout skills, and knowledge of HTML?

View Design Jobs

Copywriters

Bring the voice of our clients brands to life via thematic email storytelling and content marketing pieces delivered across the entire customer lifecycle

Copywriters

Do you have 3+ years of experience writing and editing blog posts and email campaigns, and a creative flair for helping clients convey brand passion?

View Writing Jobs

Interns

Gain essential client management, content marketing and project coordination experience by working hands-on with a huge variety of brands

Interns

We need interns for a variety of client / community management and content marketing roles. Do you have great communication & organization skills?

View Internships

“Working at RetentionGrid is amazing because I get to collaborate with so many interesting businesses, and on so many different projects. If you find opportunity, flexibility and international experience appealing, this is definitely the place for you!”

– Jake Stott, EIR

RetentionGrid Investors


Since our founding in early 2013, RetentionGrid has rallied the support of many high profile investors around the world for a total raise to-date of €1.2 million euros. During this time we’ve served thousands of clients, earned rave reviews, and established deep know-how in e-commerce marketing. Our foundation is strong, clients are happy and our growth continues!

Connect Ventures

Turi Munthe

Atlantic Labs

Leah Neaderthal

Eric Wahlforss

Alexander Ljung

Felix Petersen

Leanne Pittsford

Jeremy Millar

Jerry Colonna

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